Delivery Policy

Last updated: 11 November 2026

All products on this website are digital. Nothing is shipped, and there are no shipping charges.

How you receive your files

• After your payment is confirmed, you are taken to a download page with your files.
• The same download link is sent to the email address you used at checkout.

What you get

The Microsoft Excel files and the Google Sheets version of each product you bought, as described on the product page.

Delivery time

Instant. Most orders are delivered within a few minutes of payment.

If you do not receive your files

• Check your spam or promotions folder.
• Make sure you used the correct email address at checkout.
• Still stuck? Email with your payment reference and we will send your files again.

Requirements

Microsoft Excel (PC, Mac or Microsoft 365) or a free Google account for Google Sheets. Works on laptops, tablets and phones. Editing is easiest on a laptop or desktop.